How CircularBuild protects and respects your information.

CircularBuild (“we,” “our,” or “us”) is committed to protecting your privacy and maintaining transparency about how we collect, use, and share information.

This Privacy Policy explains what data we collect when you access or use our website, mobile interfaces, messaging features, or other online services (collectively, the “Platform”), and how that data is handled in accordance with applicable data protection laws, including the California Consumer Privacy Act (CCPA) and the EU General Data Protection Regulation (GDPR) where applicable.

By using the Platform, you consent to the collection, storage, and use of your information as described in this Policy.

We collect both personal and non-personal information in the following categories:

A. Information You Provide Directly

• Name, organization name, email address, phone number, and location.
• Account credentials or authentication tokens.
• Donation listings, material descriptions, images, and communications.
• Messages and chat content sent through the Platform.
• Any information provided when contacting support or completing forms.

B. Information Collected Automatically

• IP address, browser type, device identifiers, and operating system.
• Referring URLs, page interactions, and access timestamps.
• Cookie data and session analytics for security, diagnostics, and improvement.

C. Information from Third Parties

• If you sign in or interact using third-party services (for example, Google or social logins), we may receive limited profile or authentication information as permitted by those services.

We use collected data to:

• Operate, maintain, and improve the Platform.
• Facilitate matches and communication between donors, recipients, and nonprofits.
• Verify user identities and maintain Platform security.
• Respond to inquiries, provide support, and enforce our Terms & Conditions.
• Analyze aggregated data to improve Platform performance and impact.
• Comply with legal obligations and cooperate with law enforcement when required.

Your messages and other communications may be stored and reviewed to ensure compliance with our safety, moderation, and quality assurance policies.

By using the Platform’s chat, messaging, or communication tools, you acknowledge and consent to the following:

• Retention: CircularBuild may store messages, attachments, and metadata for moderation, dispute resolution, compliance, and system integrity.
• Review: Authorized personnel may review messages in cases of abuse reports, fraud prevention, or technical troubleshooting.
• Disclosure: Messages may be disclosed if legally required or to protect the safety and rights of others.
• Security: We apply encryption and restricted access to limit unauthorized viewing.

CircularBuild does not sell, rent, or license private message contents to third parties for advertising.

We use cookies and similar technologies to:

• Remember user preferences and login sessions.
• Collect aggregated usage analytics.
• Secure the Platform against abuse and fraud.

You can control or delete cookies through your browser settings; however, disabling them may affect functionality.

We do not sell or trade your personal information. We may share limited data only as necessary with:

• Service providers: For hosting, analytics, communication, or technical support.
• Legal authorities: When required by law or to respond to lawful requests.
• Transaction partners: To facilitate donation logistics between donors and recipients.
• Business transfers: If CircularBuild undergoes a merger, acquisition, or reorganization, your data may transfer to the successor entity.

All third parties are required to safeguard personal information and use it only for authorized purposes.

We retain data only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Inactive accounts or chat data may be archived or deleted after a reasonable period.

We implement industry-standard security measures, including encryption, firewalls, and access controls, to protect data from unauthorized access, alteration, or destruction. However, no online service is 100% secure, and we cannot guarantee absolute protection against all threats.

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete personal data we hold about you.
• Request a copy of your data in a portable format.
• Withdraw consent for certain data processing.
• Opt out of marketing or analytics communications.
• Lodge complaints with your local data protection authority.

To exercise these rights, contact us at the email address provided on our Contact page. We may verify your identity before processing requests.

The Platform is not directed to children under 13 (or under 16 in certain jurisdictions). We do not knowingly collect or process personal information from minors. If you believe a child has provided information to us, contact us and we will promptly delete it.

CircularBuild is operated in the United States. If you access the Platform from outside the U.S., you consent to your data being transferred and processed in the U.S., which may not provide the same level of data protection as your jurisdiction.

We may modify or update this Privacy Policy periodically. When we do, we will revise the “Last updated” date above and, if changes are significant, notify users via email or in-app notice. Continued use of the Platform constitutes acceptance of the updated Policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through our Contact page.